Hello!
My name is Ernest Riach and I'm the General Manager of Karl Malone Toyota /Scion Superstore. Welcome to our website, I hope you find it informative and easy to use. Please contact us if you need more information than what is provided here.
Our entire organization is certain we are absolutely the best dealership in the marketplace for customers to do business with and for employees to work at. I feel strongly that if the employees are happy to be here then they will treat you, our customers, in the way you want to be treated. Our motto is Happy employees make for happy customers.
I am extremely proud of our new state of the art facilities with an automated car wash, a covered front porch where you can view up to 100 vehicles away from inclement weather, a kids play room, a customer business center with wireless capability, a complete service department with 44 individual bays, a 21,000 square foot parts department and almost $10,000,000.00 in new Toyota, Scion and pre-owned vehicle inventory in stock and available for immediate delivery.
I'm proud to announce we are the #1 volume new Toyota dealer in New Mexico again for the 3rd consecutive year and were also the #1 volume used Certified Toyota dealer in 2005. We are continuing to grow at a rapid rate due partly to our great product, great facilities, and low prices, but due mostly to our #1 concern for our customers. Our employees take excellent care of each and every customer whether they choose to do business with us or not.
While I am proud of many things here, I am most proud of our winning yet another prestigious President's Award from Toyota. We have earned this award for six years in a row; a shining example of our continuing excellence in sales, service, and parts satisfaction. We are one of the only two volume dealerships out of 70 in the Denver Region to have accomplished this great feat. I'm also proud to be recognized as a Toyota Signature Certified dealer.
Just this year alone we are committed to spending and donating over $100,000 to our great community of Albuquerque. Our biggest focus this year is going to be on our kids and their education. Two programs we are signature sponsors of are: Connect with Kids and the New Mexico Broadcasters Association Links for Education Program. We also donate generously to the University of New Mexico Cancer Research Center having lost our dear friend and previous General Manager Wade Nelson to this deadly disease. There are many other events throughout the year we will be sponsoring, and various groups we will support through donation. We want to give back to Albuquerque as we appreciate the support we get from the community.
I sincerely hope you enjoy your shopping and buying experience here. We know you have many choices of automobile dealers and we hope you choose us, the Smart Choice for your transportation needs. Smart cars, Smart prices, and Smart employees prepared to take excellent care of you are what make us the Smart Choice dealership.
Please feel free to stop by and share with me your thoughts and or any concerns you might have. I have an open door policy and welcome your visits and comments. Thank you.
Sincerely,
Ernest Riach
eriach@lhm.com
Your Albuquerque Toyota dealer home page.
